30-Day Return Policy! Free Shipping! Lifetime Warranty! Lifetime Sizing!

MSRP:

MSRP stands for “Manufacturers Suggested Retail Price” and as the name implies it is the retail or selling price established by the maker of the Tungsten Ring. Most retail stores (called brick and mortar stores) sell products at or near MSRP. Why? Because they have very high overhead costs due to rent, advertising, insurance, employees, and signage. At TungstenRings.com we have a very small overhead and can therefore sell for less … at substantial discounts off MSRP.

100% Online Security:

We know your peace of mind is not earned on price alone – that is why we accept all major credit cards and PayPal, so that you are protected with your online purchase. We also make sure our customers receive 100% security and protection when buying from us online … that is why we use the world’s #1 rated e-commerce platform – Big Commerce. In fact your transaction is protected by the same military-grade security and encryption that the big banks use.

Ring Size Exchange and Return Policy:

If you are not satisfied with your ring size, please contact TungstenRings.com (see “Contact Us” at the top of this page). We will authorize the exchange and make sure you receive the size you desire. There is a $22.50 fee associated with ring size exchanges which includes costs associated with shipping a brand new ring back to you (plus international shipping if applicable). Please allow 14 days for ring size returns.

Other than the $22.50 resizing fee mentioned above, there will be no additional restocking fee within the first 30 days of purchase. After 30 days the fee is $39.99.

If the factory has had a price increase on the ring being returned or if the ring is made of a precious metal such as gold or platinum, there could be additional fees involved due to increased costs associated with the ring.

Most of our selections are available in full and half sizes.

If you are not happy with your ring for whatever reason, return it within 30 days for a free exchange or a refund less any expedited shipping charges.

Warranty Policy

At TungstenRings.com, we purchase only rings that are designed, crafted and made from the finest materials to ensure a lifetime of enjoyment! If you take care of your ring, clean it and treat it with respect and do not abuse it, it should be the only wedding band you need to purchase. Over time, all rings will show wear, including small scratches – this is to be expected.

However, should your ring become defective due to the manufacturing process we will replace your ring for $39.99 during the first 12 months. After 12 months the warranty proration is $49.99-69.99. The lifetime warranty includes loss of diamonds.

Items dropped and broken, altered or abused are not covered under the warranty or return/exchange policy.

We still recommend that you secure an insurance policy for rings with genuine diamonds – most insurance policies will cover the loss of stones.

Diamond Quality:

Every diamond in your ring has been carefully and individually inspected for specific standards of cut, color and clarity. Each stone is precisely graded and matched with other stones where used in the ring.

Gem color is I (Good, White, Fiery) with clarity of i1-i2.

Shipping:

We have over 800 styles of rings with over 25 sizing options resulting in over 20,000 variations for processing orders. But we want you to understand that we always process your order within 24 hours. After processing, we have the ring shipped to us for inspection and to determine sizing accuracy. Omitting these steps causes mistakes and our goal is ZERO mistakes! Once this process has been completed, we offer 3 options for shipping within the United States and International:

1. First Class Mail – Free (U.S. and Canada Only). United States First Class Postal Service. From the day you order your ring, you should receive it within 10-14 days in the U.S. and 15-23 days Canada.

2. Expedited Shipping – $20.00 (U.S. Only). In most cases you will receive your priority shipment within 7-9 days in the U.S. only. (allows one day processing – a combination of FedEx and Priority Mail)

3. International Expedited Priority Mail – $40.00 (International Only). In most cases you will receive your shipment within 7-14 days International, including Canada. Quick, trackable, and Safe! Allows for possible delays in customs.

General Shipping Information. All rings are shipped “Signature Required”. Our goal is to have ALL rings in stock at ALL times thus ensuring a timely shipment of your ring – if for some reason we are out of stock on your ring – we will contact you immediately. Taxes and duties are the responsibility of the international buyer. We cannot be held responsible for delays in shipping due to international customs.

Military Discounts

Our military discount is 15% off all products listed on tungstenrings.com

We’re offering this for all active duty, veterans, retirees, spouses and family members. Our discount of 15% off never expires. Can be applied on any order. Please use coupon code: Military15

Thank you,

Tungsten Rings, since 2004